About

Internal quality assurance to guarantee and ensure the quality of the Institute of Higher Education at ISC.

1. Transparency
Transparency demonstrates, first and foremost, the clarity of institutional processes, decisions, and outcomes. It is essential that policies, procedures, and evaluation results be accessible and effectively communicated to stakeholders. This approach builds trust, minimizes ambiguity, and ensures that all academic, administrative, and operational activities are conducted in a clear and comprehensive manner.

2. Accountability
Accountability requires that all members of ISC’s academic, administrative, and management staff be accountable to one another for their roles and performance. This involves establishing clear roles, responsibilities, and reporting mechanisms to facilitate the evaluation and justification of actions and outcomes.

3. Continuous Improvement
This is an ongoing process that consistently emphasizes continuous improvement. Use the Plan-Do-Check-Act cycle.

4. Stakeholder engagement
Input and active engagement from stakeholders are essential for improving the program and ensuring that the ISC remains sustainable, relevant, and responsive to the needs of the community and the nation.

5. Evidence-based decision-making
All decisions related to quality assurance must be based on reliable data and measurable indicators.